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As an Operational CRM Support Specialist, you will dive deep into systems that allow Pear to provide services to our patients and healthcare providers. You will directly support the operations team to maintain and improve our all-digital operations by handling CRM support requests from internal users and keeping the stakeholders informed of resolution progress. In this effort, you will be responsible for supporting customers who are using proprietary Pear software and dashboards across several platforms while escalating larger issues. Additionally, you will be responsible for communicating resolution progress, making recommendations to improve processes, and maintaining documentation related to the operations of the Patient Services Center.

To apply for this job please visit peartherapeutics.com.

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