Staff Program Manager, SystemsAugust 23, 2021 2021-08-23 8:02
Website Oura Ring
Oura is an award-winning and fast-growing startup that helps people track all stages of sleep and activity using the Oura Ring and connected app. By providing daily feedback and practical steps to inspire healthy lifestyles, we’ve helped hundreds of thousands of people improve their sleep, understand their bodies, and transform their health. We’re on a mission to empower every person to own their inner potential, and we’re seeking candidates who want to make an impact on our journey.
Oura Corporate Program Management Office is the glue amongst Business Operations, Product, Engineering, Customer Support and Operations to ensure consistent delivery of key cross functional corporate initiatives at scale. Oura is a fast growing company with B2C and B2B channels, customers in over 100 countries, and operations in 3 locations. The ideal candidate is flexible but process oriented, and able to work at a fast-moving start-up. This individual is detail oriented and can hold others to a high standard. This is an excellent opportunity to work for a well-funded startup in a highly visible cross functional role.
The Staff PM – Systems is responsible for supporting the development of new processes and oversees planning, implementing and managing a program from cradle to crave. You will lead and coordinate design/implementation efforts between internal teams and external partners to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. You will also have a true hands-on approach, highly analytical skills, including ability to gain true insights from data and be an effective communicator.
Lead cross-functional teams and manage launch from across engineering, product, marketing, supply chain, & sales to deliver products on time and assure post-launch success
Drive engineering releases, own the dependency matrix for features, equipment management
Gather post-launch metrics from engineering, customer support, social, reviews and returns to ensure product meets, or exceeds, business goals
Foster a culture of data-driven program management, product and process excellence and exceptional execution
Actively work with the senior leadership team on changing priorities and facilitating resolution for overall success of the team
Participate in efforts to promote Project Management best practices throughout the company
Develop tooling and templates to support PMs
Engage with stakeholders to remain on top of the latest developments within the organization
Ensure coordination with appropriate peer functions and leaders are factored into requirements gathering, planning, and execution of strategic programs
Track compliance against the program management framework for defining goals, managing work cadence, and measuring impact that allows for consistency and scale
Constantly innovate and improve programs and program management mechanisms, suggesting new ideas and best practices for improving the business and customer engagement
Drive continuous process improvement and make our customer experience better than ever
Degree(s) in a technical or business management related field with equivalent practical experience
10+ years’ experience in Product Operations Management, Technical Program Management and/or Strategy Operations at relevant technology companies
Experiences driving hardware product life-cycle management
Understanding and experience with software development life-cycle management and methodologies
Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses
Ability to manage time and priorities effectively in a fast-paced and sometimes ambiguous startup environment
Solid experience planning for and managing several large-scale, complex technical projects and coordinating cross functional project members to deliver quality results on time
Excellent written and oral business communication and people skills
At Oura, we care about you and your wellbeing. Everyone at Oura has a ring of their own and are continually looking to improve their health and add to our benefits!
What we offer:
Competitive salary and equity
Health, dental, and vision insurance
Awesome San Francisco office
Flexible working hours + work-life balance
An Oura ring of your own
20 days of PTO
Amazing culture of collaborative and passionate coworkers
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, socioeconomic status, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.
To apply for this job please visit apply.workable.com.